The Haven Therapy Centre

Reception and Support

The haven, tel: 0208 416 0790 enquiries@haventherapy.co.uk





Reception



Hours of Receptionist

Our Receptionist Marie, is available between 10.00a.m. and 2.00p.m. to deal with all Client and Therapists bookings, enquiries drop-in-clients and e-mail enquires. Outside of these hours we currently operate an answer machine service. All calls are logged and returned as soon as possible.


Appointment Booking Service

The level of Receptionist support is dependent on Room Rental Option taken. It ranges from our Receptionist handling all your room bookings and your Client bookings, sending out first appointment letters and pre-session questionnaires (if required), to you dealing with your own Client bookings and administration.


Support



The Haven offers varying levels of support, dependent on the Room Rental Option taken.

A brief overview is detailed below. For more details contact Fiona Fidler 0208 416 0790 or email Fiona@haventherapy.co.uk.

For the Category 'Team Member' this includes:

Marketing
  • Displaying your Flyers at the Centre and issuing to telephone, email and drop-in enquiries
  • Your details on our Web Site
  • Mail drops
  • Details of local promotional events
Team Events
  • An annual Showcase -An opportunity for you to meet and exchange a session with the rest of The Haven team.
  • Christmas Get Together